Privacy policy

Valid from December 21, 2020

The OZERTY-DEUTSCHLAND website is owned and published by the company MOJO FZ-LLC.

MOJO FZ-LLC takes the privacy and protection of personal data very seriously and is committed to taking appropriate measures to ensure the protection of this data and to process it in accordance with current regulations, in particular European Regulation 2016/679 of 27. April 2016 (GDPR) and the Data Protection Act 2017 ( BDSG) to process and use.

ARTICLE 1. Responsible for processing

Your data is collected by MOJO FZ-LLC, a limited liability company with registered office at A4-709 Building no. A4, Al Hamra Industrial Zone-FZ, 10055 Ras Al Khaimah, United Arab Emirates, registered in the commercial register of Ras Al Khaimah is registered under number 45000044.

In accordance with the Federal Data Protection Act, MOJO FZ-LLC acts as the data controller.

MOJO FZ-LLC has appointed a personal data protection officer who can be contacted by email at the following address:

ARTICLE 2: Data collected and intended use

As a data controller, MOJO FZ-LLC is obliged to collect, query, use, modify, store, transmit and delete personal data as part of its business and contractual activities.

According to the Data Protection Act 2018 (GDPR 2018), the terms “data” or “personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”).

An "identifiable natural person" is a natural person who can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more special characteristics are an expression of their physical, physiological, genetic, psychological, economic, cultural or social identity.

MOJO FZ-LLC undertakes to collect personal data only for specific, explicit and lawful purposes and not to subsequently process such data in a manner incompatible with these purposes.

MOJO FZ-LLC undertakes to process only personal data that is adequate, relevant and not excessive in relation to the purposes for which it is collected.

Most of this data is collected directly from data subjects when they:

  • A personal area on the website or application Create MOJO FZ-LLC .
  • A request for information about MOJO FZ-LLC .
  • Place an order on the Website or Application.
  • Navigate the website or the application and / or consult the products.
  • At one of MOJO FZ-LLC organized game or competition.
  • Contacting the MOJO FZ-LLC customer service.

Collects as part of the above collection activities MOJO FZ-LLC the following data:

  • Identity data (surname, first name, gender, age, date of birth).
  • Contact details (email, postal address, telephone number, social network details).
  • Billing information and payment terms.
  • Details about the services and subscriptions taken out.
  • The course of the usage relationship.
  • A copy of correspondence from people to customer service.
  • If applicable, responses to surveys, forms and comments/opinions.
  • Technical information related to browsing (e.g.: IP address, browsing history, visit route, browser, operating system, information about the devices from which you access the website, etc.).

To the of In order to better understand the data processing carried out by MOJO FZ-LLC , we inform the data subjects that MOJO FZ-LLC may process your data for the following purposes:

  • Carrying out processing operations related to administrative management (customer accounts, orders, deliveries, invoicing, debt collection).
  • Carrying out processing operations related to the management of customer relationships (management of opinions, satisfaction surveys, management of the loyalty program).
  • Carrying out processing operations related to the management of complaints (customer service, processing access requests, rectification, opposition, deletion, dispute management).
  • Carrying out processing operations related to the management of marketing activities and the improvement of the website and the application (analysis of visitor numbers, targeting of customers, etc.).


ARTICLE 3 : Data management

Any personal information provided by MOJO FZ-LLC collected and processed are managed in the European Union.

ARTICLE 4: Whereabouts of the data collected

MOJO FZ-LLC is the sole recipient of your data and undertakes not to pass it on to third parties unless there is a legal right to transmit this data to state authorities.

ARTICLE 5: Data retention period

The data will be kept for a period adapted to the purposes of the processing and in accordance with applicable laws and regulations. The customer data will be retained during the contractual relationship and may be retained for ten (10) years after the termination of the contractual relationship in order to comply with accounting and tax obligations.

ARTICLE 6: Your rights

According to the Federal Data Protection Act, every person has a right to access, correct, delete and transfer their personal data as well as a right to restrict and object to the processing of this data.

You can exercise these rights by contacting us at the following address:

Individuals also have the right to lodge a complaint with the Federal Commissioner for Data Protection and Freedom of Information - BfDI

In addition, and since the Federal Data Protection Act, 2017, people have the opportunity to determine the whereabouts of their data after their death. Further information on the topic:

ARTICLE 7: Cookies Policy

A cookie (s): is a text file sent by the server of the website or application MOJO FZ-LLC is stored on your hard drive. It usually contains the name of the server that stored it, an identifier in the form of a unique number, and an expiration date. Their purpose is to collect information about your browsing in order to offer you services adapted to your terminal device (computer, mobile or tablet).

7.1 Functional cookies

Functional cookies are necessary for the website and application to function. They make it possible to use the most important functions of the website and to secure your connection. You can provide direct access to your personal areas via usernames and passwords. These cookies also make it possible to add products to the shopping cart and keep the shopping cart active.

These cookies have a very short lifespan while you are using the internet.

In case of refusing the use of cookies, users will not be able to benefit from the functionalities described above.

7.2 Cookies to optimize user-friendliness

These cookies enable the functioning of the website and the application MOJO FZ-LLC to optimize. They also allow the display of these pages to be adapted to the display preferences of the devices used by users during their visits. These cookies thus allow users to have a smooth and personalized navigation.

The useful life of performance cookies is limited to thirteen months.

In case of refusing the use of cookies, users will not be able to benefit from the functionalities described above.

7.3 Technical performance cookies

Technical performance cookies allow this MOJO FZ-LLC , to monitor the technical performance of the Sites, to detect problems in order to reduce the inconvenience to the user as much as possible, to enable and support security functions, but also to prevent malicious activities and violations of these Terms of Use recognize.

The useful life of performance cookies is limited to thirteen months.

In case of refusal to use cookies or deletion, this will not affect users' browsing.

7.4 User measurement cookies

User measurement and statistics cookies allow the Data Controller to know the use and performance of the web pages, to compile statistics, volume of visits and use of various elements (content visited, routes, etc.) in order to improve the interest and usability of the services offered (the most visited pages or sections, the most read articles, etc.). These cookies are also used to measure traffic on the website.

The useful life of cookies for measuring traffic is limited to thirteen months.

In case of refusal to use cookies or deletion, this will not affect users' browsing.

7.5 Advertising Cookies

As part of the use of all pages of your website and its application MOJO FZ-LLC processes browsing data and / or uses advertising cookies to offer visitors advertising tailored to their interests. These cookies also make it possible to limit the number of times a visitor sees an advertisement and are also used by the Data Controller to evaluate the effectiveness of its advertising campaigns.

The duration of use of advertising cookies is limited to thirteen months.

In case of refusing the use of cookies, it has no influence on the use of the website or the application.

7.6 Release of cookies (social networks)

The MOJO FZ-LLC website and its application may contain social media buttons or modules, such as Facebook and Twitter, which allow visitors to share content with other people or to let third parties express their view or opinion about content on our website .

When visitors use these sharing buttons, a third-party social media cookie is installed. If visitors are connected to the social network while browsing the pages, the sharing buttons allow the viewed content to be linked to their user account.

Visitors are invited to read the privacy policies of these social networks to learn about the purposes of their use, in particular advertising, the navigation information that may be collected through these sharing buttons and the duration of use of the associated cookies.

Contact us:

Customer service 9:00 a.m. - 6:00 p.m. Monday to Friday
Tel: +49 800 181 6612